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NISSAN ONE TO ONE REWARDS

FREQUENTLY ASKED QUESTIONS*

How does the Nissan One To One Rewards Program work?

Nissan One To One Rewards is a complimentary program that rewards members for servicing their vehicle with their Nissan One To One Rewards dealership. When you enroll, you receive Service points in your account which you can redeem on your next visit toward factory-recommended Genuine Nissan Service, Parts and Accessories. When you bring your vehicle in for service, you earn more Service points to use toward their next visit. You may also earn Sales points to redeem toward the purchase of a new Nissan vehicle. Plus, you can take advantage of dealer- and corporate-funded Special Offers throughout the year. Sales points are not valid in all states.

How many accounts can I have per household?

One account per household.

What is the value of a reward point?

One reward point is equivalent to one dollar in customer cash to spend toward the purchase of factory-recommended Genuine Nissan Service, Parts and Accessories, or the purchase of a new Nissan vehicle. Reward points are nontransferable, have no independent monetary value and may not be otherwise redeemed for cash, merchandise, or any other benefit outside of those specified under the Nissan One To One Rewards program.

How can I find out how many reward points I have on my account?

Each month, members of Nissan One To One Rewards receive an email statement containing their reward point balance and program special offers, along with vehicle- and industry-related information. Not receiving your Nissan One to One Rewards email? Go to My Profile and verify that your email address is entered and/or correct. You can also check your reward point balance at NissanOneToOneRewards.com, or on the Nissan One To One Rewards mobile app.

What is the difference between a Sales (or Service) points, Special Offer-Sales (or Special Offer-Service) points, and Rewards+Plus points?

· Sales points are preloaded on your account when you enroll for use towards your next Nissan vehicle purchase.

· Service points are preloaded on your account when you enroll, and then earned throughout your service activity at the dealership.

· Special Offer-Sales and Special Offer-Service points are short-term promotional points, which are added to your account and expire at the end of the promotion.

· Rewards+Plus points are earned by shopping the Rewards+Plus online mall, which is available to all members through NissanOneToOneRewards.com.

All points, regardless of their origin, have the same value – one reward point is equivalent to one dollar in customer cash to spend at the dealership.

How long do my points stay on my account?

Sales and Service points stay on your account until you use them. Special Offer-Sales and Special Offer-Service points are short-term promotional points that have a specific beginning and ending date. Rewards+Plus points stay on your account for two years after the transaction date of purchase.

Can I use my Service points for sales and can I use my Sales points for service?

No. Service points can be used toward the purchase of factory-recommended Genuine Nissan Services, Parts, and Accessories. Sales points can be used toward the purchase of a new Nissan vehicle. Sales points are not valid in all states.

How can I tell what special offers are currently running?

Special Offer-Sales and Special Offer-Service promotions are featured in your Nissan One To One Rewards e-mails. You can also view any Special Offer-Sales and Special Offer-Service promotions by clicking on the "Special Offers" tab on NissanOneToOneRewards.com.

How do I stop receiving Nissan One To One Rewards emails?

Click the "Unsubscribe" link at the bottom of any Nissan One To One Rewards email to be removed from the Nissan One To One Rewards email list.

What if I am a VPP customer? Can I use my points?

You may redeem Service points, Special Offer-Sales points, Special Offer-Service points and Rewards+Plus points. The only exception is that VPP customers are not eligible to redeem Sales points

How do Rewards+Plus points work?

When you purchase from any of the over 500 retail merchants on the Rewards+Plus online mall, you will receive a percentage of your pre-tax sale from that online retail purchase added to your reward point balance. Each retail merchant determines the percentage that you can earn. You can then use these Rewards+Plus points toward the purchase of factory-recommended Genuine Nissan Service, Parts, and Accessories, or toward the purchase of a new Nissan vehicle. One Rewards+Plus point is equivalent to one dollar in customer cash to spend at the dealership.

How long does it take for the Rewards+Plus points to show up on my Nissan One To One Rewards account?

It takes up to 45-60 days after your retail purchase for the points to load onto your account. In the case of travel, the retail purchase date is actually the date of travel – not the date of ticket purchase. To see how many Rewards+Plus points you have earned and redeemed, click on the "Transaction History" tab on NissanOneToOneRewards.com.

How do I access the Rewards+Plus online mall?

Log in to NissanOneToOneRewards.com. Select “Rewards+Plus” from the main navigation, located in the black bar near the top of the page. Shop now to earn valuable Rewards+Plus bonus points!

Can I use my Rewards+Plus points for discounts at retail merchants?

No. The Rewards+Plus points you earn can only be redeemed at your dealership toward the purchase of factory-recommended Genuine Nissan Service, Parts, and Accessories or toward the purchase of a new Nissan vehicle.

Can I use my points I’ve earned at the dealership for discounts to shop online at retail merchants through Rewards+Plus?

No. All points on accounts can only be redeemed at your dealership toward the purchase of factory-recommended Genuine Nissan Service, Parts, and Accessories or toward the purchase of a new Nissan vehicle.

Can I use my Rewards+Plus points for either sales or service?

Yes. You can use Rewards+Plus points toward the purchase of factory-recommended Genuine Nissan Service, Parts, and Accessories, or toward the purchase of a new Nissan vehicle.

Is it a higher price to shop the retail merchants through Rewards+Plus?

No. The retail merchant shopping sites are the same sites that you would shop if you clicked directly to them. The only difference is that you are linking to the retail merchant sites by first logging in to NissanOneToOneRewards.com so the system can identify your Nissan One To One Rewards account to earn points. You must link through NissanOneToOneRewards.com in order to earn points.

What happens if I return a purchase I made through Rewards+Plus – do I keep the reward points?

Any returns or credits related to your purchases at a participating retailer will be deducted from your spending at such participating retailer for points accumulation purposes, or will result in a deduction of Rewards+Plus points already accumulated.

*Subject to dealer terms and conditions. Certain restrictions may apply.

Adjust Payment Terms ×

We want to help you find the perfect car that fits your budget. Please adjust the options below so we can estimate the most accurate monthly payments.

Estimated Credit Score or Interest Rate

Desired Loan Term (months)

How much will you put down?

All tax, title and vehicle registration fees are additional. See dealer for complete details.